> ## Documentation Index
> Fetch the complete documentation index at: https://data-foundation.rockerbox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CallRail

> Learn how to set up CallRail call tracking integration with Rockerbox

## Overview

Rockerbox integrates with CallRail to import phone calls as a conversion event. CallRail data additionally helps supplement your customer identity graph, tying callers and phone numbers to browser sessions tracked by Rockerbox.

<Warning>The [CallRail JavaScript snippet](https://support.callrail.com/hc/en-us/articles/201051406) must be installed on all applicable pages with Dynamic Number Insertion (DNI) enabled. This allows CallRail, and Rockerbox, to uniquely track each caller originating from your website.</Warning>

## Setup Process

### 1. Enable Custom Cookie Capture

In your CallRail dashboard, go to **Settings > Integrations** and click into **Custom Cookie Capture**.

<Frame>
  <img src="https://mintcdn.com/rockerbox-a0a04d23/rpIiI0FN5sLa-TdO/images/callrail-integrations-cookie.png?fit=max&auto=format&n=rpIiI0FN5sLa-TdO&q=85&s=a0a799a5753b11812a1cb84189c6e5af" alt="CallRail Integrations page with Custom Cookie Capture highlighted" width="2560" height="1198" data-path="images/callrail-integrations-cookie.png" />
</Frame>

Under **Cookie Names**, enter `rbuid` and click **Activate**. If you already have a value entered, use the **Add Cookie** option to add `rbuid` in a separate box.

<Frame>
  <img src="https://mintcdn.com/rockerbox-a0a04d23/rpIiI0FN5sLa-TdO/images/callrail-cookie-rbuid.png?fit=max&auto=format&n=rpIiI0FN5sLa-TdO&q=85&s=1a1732718fb729033e8d7d5b15151bdf" alt="CallRail Custom Cookie Capture with rbuid entered" width="2144" height="678" data-path="images/callrail-cookie-rbuid.png" />
</Frame>

### 2. Configure Webhooks

Go back to **Settings > Integrations** and click into **Webhooks**.

<Frame>
  <img src="https://mintcdn.com/rockerbox-a0a04d23/rpIiI0FN5sLa-TdO/images/callrail-integrations-webhooks.png?fit=max&auto=format&n=rpIiI0FN5sLa-TdO&q=85&s=0901d2e904fec512d25465e0a979baae" alt="CallRail Integrations page with Webhooks highlighted" width="2558" height="1192" data-path="images/callrail-integrations-webhooks.png" />
</Frame>

Under the **Post-Call** section, paste in the webhook URL provided by your Rockerbox account manager. The URL follows the format:

```text wrap theme={null}
https://webhooks.getrockerbox.com/callrail?advertiser=YOUR_ACCOUNT_NAME
```

If you already have a value entered, use the **Add Another URL** option to add the Rockerbox webhook in a separate box.

<Frame>
  <img src="https://mintcdn.com/rockerbox-a0a04d23/rpIiI0FN5sLa-TdO/images/callrail-webhook-url.png?fit=max&auto=format&n=rpIiI0FN5sLa-TdO&q=85&s=fc94ca2fdd86b2d3bdc6c1757d292128" alt="CallRail Webhooks Integration with Post-Call URL" width="2128" height="636" data-path="images/callrail-webhook-url.png" />
</Frame>

Under **Advanced Settings**, check the box to **Include IP Address** and click **Activate**.

<Frame>
  <img src="https://mintcdn.com/rockerbox-a0a04d23/rpIiI0FN5sLa-TdO/images/callrail-include-ip.png?fit=max&auto=format&n=rpIiI0FN5sLa-TdO&q=85&s=0d09fbfa7b7ab77f962dd5d67ae113fd" alt="CallRail Advanced Settings with Include IP Address checked" width="2128" height="518" data-path="images/callrail-include-ip.png" />
</Frame>

### 3. Confirm and Launch

1. Go back to **Settings > Integrations** and confirm that both **Custom Cookie Capture** and **Webhooks** are enabled
2. Contact your Rockerbox account manager to proceed with setting up the integration on the Rockerbox side

## Verification

After setup:

1. Confirm call data is flowing into Rockerbox
2. Verify phone call conversions appear in your reporting
3. Contact [support@rockerbox.com](mailto:support@rockerbox.com) for QA assistance