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Overview

If you use Fairing to ask customers how they heard about your company, you can map these responses in Rockerbox to attribute additional touchpoints back to marketing.
The Rockerbox Fairing integration is currently only compatible with companies using Shopify.
The Rockerbox Fairing integration is a server-side integration that does not rely on on-site pixels. You will need access to Fairing’s API and be able to access their API credentials to configure this in Rockerbox.

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Setup Process

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1. Locate Your Fairing API Credentials

You can view your API keys in your Fairing dashboard under the Account tab. Reach out to Fairing if you do not see the API Keys section in your account page.
Fairing API Credentials section showing Publishable Key and Secret Token
See Fairing’s documentation for more information.

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2. Connect Fairing in Rockerbox

  1. Go to the Integrations page in your Rockerbox account
  2. Find Fairing in the integrations list and click Connect
Fairing Survey connect tile in Rockerbox
  1. Enter the Publishable Key and Secret Token from Fairing’s API credentials page
  2. Click Connect

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3. Complete Setup

Once you have connected Fairing, contact support@rockerbox.com to complete the setup process. The team will configure response mapping for your survey questions.

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Verification

After setup:
  1. Confirm survey responses are flowing into Rockerbox
  2. Verify response mapping is working correctly
  3. Contact support@rockerbox.com for QA assistance