Overview

SeQuel DM is a direct mail marketing platform that enables advertisers to reach customers through targeted mail campaigns. Rockerbox integrates with SeQuel DM to track direct mail touchpoints and spend through address matchback methodology.

Setup Instructions

  1. Enable the SeQuel DM integration in your Rockerbox account
    • You may be prompted to contact support if this is a net-new launch
    • Or if your current plan doesn’t include tracking for this channel
  2. Reach out to SeQuel DM to set up automated reporting that follows these requirements:
    • Files should be sent before each drop as soon as they are ready
    • Files should include all mail recipients (do not include holdouts)
    • Files should be sent to the designated SFTP endpoint
    • Find endpoint details under Data > Advertising Platforms > SeQuel DM tile > “Instructions”

Report Requirements

All files must align with the standard report delivery requirements.

Required Fields

Reports must contain these columns exactly as shown, including capitalization & spacing:
  • address 1
  • city
  • state
  • zip
  • creative
  • audience
  • campaign
  • in home date

Verification

After setup:
  1. Confirm files are being delivered to the SFTP endpoint
  2. Verify data appears in your Rockerbox dashboard
  3. Check that spend amounts match your SeQuel DM reporting

Support

If you encounter any issues:
  1. Verify your file format matches requirements
  2. Check that files are being delivered to the correct endpoint
  3. Ensure all required columns are present
  4. Contact support@rockerbox.com for additional assistance